1. Villa Lifestyle Renting our villa assures you a private home with, tropical gardens, private swimming pool, living room, dining room, and all bedrooms with unique touches of home. Privacy and relaxation is the ultimate vacation reward found in our villa. If you decide on the staff option, you may have the services of a Chef, a Housekeeper and driver upon request. Have your own personal masseuse come and give you a special SPA treatment, a manicure and a pedicure! Spoil yourself! Personalized services are available to you and you will feel like you own a home on this beautiful and magical island of Jamaica!
    2. What is the language of Jamaica The official language in Jamaica is English.
    3. What will the staff provide? If you choose and pay for the staff option, the chef will cook your meals. The housekeeper will clean and do the laundry and provide fresh towels and linens. If you need transportation services, we can assist in getting a taxi for you. Upon request and advanced notice you may also ask for a masseuse, chauffeur or nanny to look after kids. Please note due to Covid-19 protocols, no other staff (or persons other than registered guests) are allowed at our villa or to use our kitchen or facilities.
    4. What is the time zone in Jamaica? The time zone falls within the Eastern Time Zone. It is also Greenwich Mean line minus 5 hours. Jamaica does not observe Daylight Savings Time.
    5. What is driving like in Jamaica? Cars drive on the LEFT hand side of the road. The island belongs to the British Commonwealth and as such follows the British standard in driving rules and round-a- bouts. It is advisable to hire a private driver with an air-conditioned mini-bus. It is one of the best ways to see the country in comfort. We only recommend our driver for transportation services. For further details please contact the owner.
    6. How is the meal preparation and grocery shopping handled? When you book the villa and if you decide and pay for the staff option, we will send you documentation for the first night dinner and first breakfast meals. If you provide funding and chose the chef option and provide transportation the groceries will be purchased and brought to the villa and the receipts will be provided to you upon arrival for re-imbursement. Our staff have been trained and certified by the local health authorities.
    7. What about Gratuity/Tips? Again if you decide on the staff option, we recommend a gratuity of 15% of the total villa gross rental. You may give this directly to the staff on the day of your departure with the envelopes provided. We usually leave the breakdown up to your discretion, however, our suggestion is not to leave one lump sum, but to divvy up the gratuity among the staff.
    8. Are there any additional costs that we should consider? Additional costs may include food and drink costs, excursions or tour costs, bus or car rental, water sports costs, travel insurance, property damage insurance (US$99), international telephone charges or any other costs you may incur like masseuse, spa treatments, miscellaneous tips etc.
    9. What are the check-in and check-out times. Check-in is 3:00pm and Check-out is 11:00am on the departure day. We appreciate if you adhere to this policy due to the time it takes to clean the villa for arriving guests.
    10. Can I use my cell phone in Jamaica? Jamaica has two cellular companies using different networks. (GSM, 4G, & LTE) Please check with your phone provider if they are compatible with the local networks, Cable & Wireless (FLOW) and Digicel. Roaming in Jamaica can be quite expensive. We recommend that you purchase a local phone card or a Worldtalk phone card to minimize the expense of telephone communications.
    11. Can I access the internet while in Jamaica? Our villa is fully equipped with high-speed wireless internet access.
    12. What is the electrical system in Jamaica? Voltage in Jamaica: 110volts/50 cycles standard. All North American electrical adapters or devices will work without an issue.
    13. What is the currency in Jamaica? The official currency is the Jamaican dollar. US and Canadian dollars, are widely accepted. Commercial establishments will accept credit cards. There are Cambios and ATM’s widely available that will dispense currency in Jamaican dollars.
    14. What should we bring with us? You may bring personal toiletries such as toothpaste, shampoo, sun-block, mosquito/insect repellant, or any of your favorite foods or baby items. We provide linens, bath and beach towels, bath soap and cleaning supplies.
    15. Travel Insurance? We highly recommend that you purchase trip cancelation/interruption insurance before you travel. In addition, ensure that you have a health insurance policy that covers you internationally.
    16. What documentation do I need to travel. All persons traveling to Jamaica require a valid passport for entry. Citizens of the USA and Canada do not require a VISA to enter Jamaica. See below from the Jamaican consulate. “Visitors are required to be in possession of a national passport or other acceptable travel document establishing nationality and identity, and bearing a photograph. The passport or other travel document must be valid for the period of intended stay in the island. Visitors are also required to show evidence of sufficient funds to support themselves during their stay and be in possession of a return or round trip ticket to another country to which they are admissible. Nationals of certain countries require, in addition to travel documents, an entry visa. This is normally issued, on application, by a Jamaican Consular office. . Citizens of the United States, require a valid passport for entry into Jamaica, as this travel document is a requirement of the US for re-entry into that country. Permanent Residents of the United States visiting Jamaica as tourists for periods not exceeding six (6) months, and who possess return or roundtrip tickets showing that their journey began in the USA, Puerto Rico or the US Virgin Islands do not require passports for entry to Jamaica but will require a valid passport to re-enter the USA under the Western Hemispheric Travel Initiative. Canada - Citizens and Permanent Residents All citizens require a return ticket to Canada and one of the following: - valid passport or a passport with an expiry date not exceeding one year; -certificate (card) of Canadian citizenship bearing a photograph of the person; - birth certificate, and identification, of over 16 years of age establishing nationality and identity to the satisfaction of the Immigration Officer. - birth Certificate, if under 16 years of age - Permanent Residents require a return ticket to Canada, a valid passport and a Permanent Residents Card.” There are new Covid requirements for entry into the island. Please check for the latest arrival protocols on the visitjamaica.com website.
    17. One roundtrip airport transfer is now included in your rate. Raymond (or his designated driver) will be there to greet you in the arrival area holding the name of the primary guest. We will need to know your flight arrival times at least two (2) weeks prior to arrival so we can make all the arrangements. If for any reason you can’t locate the driver, do not try and locate the villa by yourself. It is best to call the villa at or Raymond. The costs for transportation services are additional and can be provided upon request.
    18. Can I invite guests to the villa? The total number of guests is stated in the signed contract and no one else is allowed in the villa without the written permission of the owners. If other guests are found to be at the villa then you will be subject to eviction or a surcharge of $50 per person, per day will be levied.
    19. What if we need medical attention? There are several hospitals in Montego Bay. Doctor’s hospital is within a 5 mile distance in the Montego Freeport Shopping Centre and Mobay Hospiten Medical Center in Half Moon are two of hospitals within close proximity to the villa. Please ensure that you have adequate medical insurance and air ambulance coverage for travel outside your home country.
    20. Electricity power outages. Power outages are infrequent in Jamaica but they are possible.
    21. Water and Electrical conservation. Please be aware that apart from the cost of utilities in Jamaica being one of the highest in the world, we are part of the global environmental effort to conserve water and electricity.
    22. Safety like anywhere else in the world please keep your valuables safe. Always close and lock your doors and windows of your villa before retiring. Our villa has 24/7 security guard services. The guards patrol at night and are posted at the entrance/exit of the community. We caution about walking by yourself downtown or taking late night walks outside our community, but, use common sense just as you do at home.
    23. Golf There are three golf courses within (Phone number hidden by Airbnb) minutes east of our villa. Our driver knows where all the courses are so we can arrange transportation to get you there on time. The recommended courses are: WHITE WITCH CINNAMON HILL
    24. Tours & Excursions There are many exciting activities to do in Jamaica, from climbing waterfalls at Dunn’s River in Ocho Rios to watching the sunset from the cliffs in Negril. We recommend that you book your excursion upon arrival to minimize the possibilities of time conflicts.
    25. Water sports activities include kayaking, water skiing, water tubing, para-sailing, sailing, scuba diving, snorkeling and deep sea fishing. Depending on the activity there is a charge for these activities. Note-We do not recommend or make reservations for jet-skiing. If you choose to participate in water sports you do so at your own risk.
    26. Covid-19 Please note that there are new protocols that dictate how villas operate in Jamaica, therefore you would need to review the latest requirements on the JamCovid website and each guest is required to sign a liability waiver upon arrival. There are also current entry requirements, visitors to Jamaica must have a negative Covid test result and also on the return to the USA or Canada. Please check the visitjamaica website for current information.